Last Updated: October 11, 2025
Welcome to Shoebox! These Terms of Service ("Terms") govern your use of the Shoebox mobile application and services. By using Shoebox, you agree to these Terms. Please read them carefully.
By creating an account, downloading, or using Shoebox, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use Shoebox.
You must be at least 13 years old to use Shoebox. If you are under 18, you must have parental or guardian consent to use the service. By using Shoebox, you represent that you meet these age requirements.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of Shoebox after changes take effect constitutes acceptance of the updated Terms.
To use Shoebox, you must create an account using your phone number. You agree to:
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm Shoebox, its users, or violate applicable laws.
You retain all ownership rights to the photos you upload to Shoebox. By uploading photos, you grant Shoebox a limited license to:
We will never:
You are solely responsible for the photos and content you upload to Shoebox. You represent that:
You may delete your photos at any time from within the app. When you delete photos:
You agree not to use Shoebox to:
While we do not actively monitor user content, we reserve the right to review and remove content that violates these Terms. If you encounter inappropriate content, please report it to benfromshoebox@gmail.com.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information and photos. By using Shoebox, you consent to our data practices as described in the Privacy Policy.
Your photos are stored securely on Supabase servers located in the United States. We use industry-standard encryption for data in transit and at rest.
Photos you upload are only visible to members of the groups and parties you select. We do not share your photos with anyone else, except as required by law.
We strive to provide reliable service, but we cannot guarantee uninterrupted access to Shoebox. The service may be temporarily unavailable due to:
We reserve the right to:
We will provide reasonable notice before making significant changes that affect your use of the service.
Shoebox, including its design, features, code, and branding, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not:
If you provide feedback, suggestions, or ideas about Shoebox, you grant us the right to use them without compensation or obligation to you.
IMPORTANT: Please read this section carefully. It limits our liability to you.
Shoebox is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:
To the maximum extent permitted by law, we are not liable for:
Our total liability to you for any claims related to Shoebox shall not exceed the amount you paid us in the past 12 months, or $100, whichever is greater.
We strongly recommend keeping local backups of your important photos. While we take data security seriously, no service can guarantee 100% protection against data loss.
You agree to indemnify and hold harmless Shoebox, its owners, employees, and partners from any claims, damages, or expenses arising from:
You may terminate your account at any time by:
Upon termination, your photos and data will be deleted from our servers within 30 days.
We may suspend or terminate your account if you:
We will provide reasonable notice before termination unless immediate action is required for legal or security reasons.
If you have a dispute with us, please contact us first at benfromshoebox@gmail.com. We'll work with you to resolve the issue informally.
These Terms are governed by the laws of the United States and the State of California, without regard to conflict of law principles.
If we cannot resolve a dispute informally, you agree to resolve disputes through binding arbitration rather than in court, except for small claims court cases. Arbitration is more informal than a lawsuit and uses a neutral arbitrator instead of a judge or jury.
You agree to resolve disputes with us on an individual basis only, not as part of a class action or representative proceeding.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shoebox regarding the service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not transfer or assign your rights under these Terms. We may assign our rights to any successor or affiliate.
Sections regarding ownership, liability, indemnification, and dispute resolution survive termination of your account.
If you have questions about these Terms of Service, please contact us:
Email: benfromshoebox@gmail.com
Feedback & Support:
We typically respond within 48 hours.
What you can do: Use Shoebox to share photos with family and friends in private groups.
What you own: You own all the photos you upload. We never claim ownership or sell your photos.
What we provide: A service to store and share photos, provided "as is" without guarantees.
What you're responsible for: Your content, respecting others' rights, and following these Terms.
Disputes: We'll try to resolve issues informally first, then through arbitration if needed.